Anwendungsbetreuer (m/w/d)* ERP-Software

For more than 25 years mgm has been developing web applications for the commerce, insurance and public sector. With more than 750 colleagues at 16 locations around the world we share the same passion for digitization and enterprise software development. We believe that innovation only comes from the environment where everyone can develop and grow individually. We appreciate and value each and every one of our colleagues. This is why mgm offers you the perfect environment to fully explore and reach your potential.

Als Anwendungsbetreuer (m/w/d) bietest Du unseren Kunden die fachliche Unterstützung beim Anwenden unserer eingesetzten ERP-Software. Zudem bist Du als erster Ansprechpartner für den Kunden in der Lage, ihm bei Anpassungen im System und bei Fragen Lösungen zu bieten.

Your Tasks

  • Support für unsere E-Commerce Kunden bei Bedienung, Erweiterung und Anpassung der ERP-Software
  • Problemanalyse, Testen und Installation von Applikationen und Funktionen
  • Erstellung von Lösungsvorschlägen in Form von Spezifikationen für neue Anforderungen


What you should bring

  • Abgeschlossene IT-Ausbildung sowie einschlägige Berufserfahrung in einem vergleichbaren Aufgabenumfeld
  • Erfahrung im IT-Produkt-Support (B2C-Lösungen) und im E-Commerce-Bereich
  • Technisches Wissen für den Support einer Lösung auf Windows-Basis (Client/Server) mit .NET-Komponenten
  • Wünschenswert sind Erfahrungen mit der Progress-Datenbank
  • Sehr gute Deutsch- und gute Englischkenntnisse

We offer

  Education and training

Internal and external trainings, elearning platt form with internal content, TechFriday and podcast


High-end equipment for private use, operating system selectable depending on project


Summer and Christmas parties, team events and onboarding events

  Individual further development

Regular feedback and development talks


Free drinks, fruit, vegetables and snacks

  Office equipment

Modern kitchen and common rooms, terraces and showers

  Transport connection

City centre location, good public transport connections


30 days holiday, flexible working hours, mobile work, sabbatical and parental leave option

  Retirement provision

company pension plan

  Job ticket

Supported public transport ticket depending on location


Permanent position with overtime pay model

  No onsite work

Your workplace is at mgm's branch office and not at the customer's site


* mgm is an Equal Opportunity Employer; we do not discriminate and all employment is decided on the basis of qualifications, merit, and business need.


We look forward to receiving your application

Do you have any questions or need more information? Do not hesitate to contact our recruiting team! We are happy to answer all of your questions about mgm and our mgm und recruiting process. Give us a call at +49 89 358 680-918 or write an e-mail to:

Small note to personnel service providers: We do not use external support and therefore kindly ask you to refrain from contact requests.