Anwendungsbetreuer (m/w/d)* ERP-Software

For more than 25 years mgm has been developing web applications for the commerce, insurance and public sector. With more than 750 colleagues at 16 locations around the world we share the same passion for digitization and enterprise software development. We believe that innovation only comes from the environment where everyone can develop and grow individually. We appreciate and value each and every one of our colleagues. This is why mgm offers you the perfect environment to fully explore and reach your potential.

Als Anwendungsbetreuer (m/w/d) bietest Du unseren Kunden die fachliche Unterstützung beim Anwenden unserer eingesetzten ERP-Software. Zudem bist Du als erster Ansprechpartner für den Kunden in der Lage, ihm bei Anpassungen im System und bei Fragen Lösungen zu bieten.

Your Tasks

Support für unsere E-Commerce Kunden bei Bedienung, Erweiterung und Anpassung der ERP-Software
Problemanalyse, Testen und Installation von Applikationen und Funktionen
Erstellung von Lösungsvorschlägen in Form von Spezifikationen für neue Anforderungen

What you should bring

Abgeschlossene IT-Ausbildung sowie einschlägige Berufserfahrung in einem vergleichbaren Aufgabenumfeld
Erfahrung im IT-Produkt-Support (B2C-Lösungen) und im E-Commerce-Bereich
Technisches Wissen für den Support einer Lösung auf Windows-Basis (Client/Server) mit .NET-Komponenten
Wünschenswert sind Erfahrungen mit der Progress-Datenbank
Sehr gute Deutsch- und gute Englischkenntnisse

We offer

Education and training

Internal and external trainings, elearning platt form with internal content, TechFriday and podcast

Equipment

High-end equipment for private use, operating system selectable depending on project

Events

Summer and Christmas parties, team events and onboarding events

Individual further development

Regular feedback and development talks

Snacks

Free drinks, fruit, vegetables and snacks

Office equipment

Modern kitchen and common rooms, terraces and showers

Transport connection

City centre location, good public transport connections

Work-Life-Balance

30 days holiday, flexible working hours, mobile work, sabbatical and parental leave option

Retirement provision

company pension plan

Job ticket

Supported public transport ticket depending on location

Perspective

Permanent position with overtime pay model

No onsite work

Your workplace is at mgm's branch office and not at the customer's site

* mgm is an Equal Opportunity Employer; we do not discriminate and all employment is decided on the basis of qualifications, merit, and business need.

We look forward to receiving your application

Do you have any questions or need more information? Do not hesitate to contact our recruiting team! We are happy to answer all of your questions about mgm and our mgm und recruiting process. Give us a call at +49 89 358 680-918 or write an e-mail to: jobs_de@mgm-tp.com

Small note to personnel service providers: We do not use external support and therefore kindly ask you to refrain from contact requests.