Photo of our colleague Tobias

At mgm, we have been developing complex enterprise software solutions for over two decades and rely on model-driven software development with our low-code platform A12.

Based on our technology, we continuously develop our own tools and solutions for the retail, insurance and public sectors.

Model-driven development, lean application security, accessibility, user-friendliness (UI/UX), quality assurance, performance optimization and containerization are just some of the topics that make our daily work exciting.

Our vision? With our 1000 colleagues at 19 international locations, we want to become the world's leading provider in the development of enterprise software solutions.

Be part of the transformation from a project house to a hybrid project and product house as a

Netzwerkadministrator 3rd Level Support (m/w/d)

Die IT Administration kümmert sich um die gesamte Infrastruktur des Unternehmens. Mit Hilfe eines Ticketsystems (Jira ServiceDesk) werden sämtliche Aufgaben der IT Administration durch die unterschiedlichen Support-Level gesteuert. Aufgrund der zahlreichen Themen in unserem Softwarehaus kommst Du mit vielen interessanten Aufgaben in Berührung und hast jederzeit die Möglichkeit dazuzulernen und Dich weiterzuentwickeln.

Location: Bamberg, Berlin, Hamburg, Leipzig, Munich South, Munich-Nord, Nuremberg

Working Time: Full-time

Your Tasks

  • Planung, Steuerung und Durchführung von Changes in der bestehenden Netzwerk-Infrastruktur
  • 3rd Level Support (Inhouse DE/EN)
  • Fehleranalyse und Troubleshooting im Netzwerkbereich
  • Analyse des Datenverkehrs zur Fehlersuche im Client- und Server-Umfeld
  • Erweiterung der Automatisierung von Netzwerkverwaltungsaufgaben
  • Kontinuierliche Verbesserung der internen Netzwerksicherheit
  • Erstellen und Pflege von Dokumentationen

What you should bring

  • Abgeschlossene Berufsausbildung zur/m Fachinformatiker:in Systemintegration oder vergleichbar
  • Mehrjährige Berufserfahrung in der Netzwerkadministration
  • Sehr gute Kenntnisse in Cisco iOS, Cisco Nexus NX-OS
  • Fundierte Kenntnisse in Routing-Protokollen wie TCP/IP, OSPF, BGP
  • Sehr gute Kenntnisse in VLAN Routing und Firewall Konfiguration (Cisco ASA, FirePower)
  • Erfahrung in der Einführung des IPv6-Protokolls
  • Sehr gute Deutsch- und gute Englischkenntnisse

We Offer

  • Permanent position with overtime pay model
  • Workplace at mgm's branch office and not at the customer's site
  • 30 days vacation, flexible working hours, remote work, sabbatical option
  • Company pension plan also as green pension
  • Inflation compensation bonus to ease the burden on employees
  • Subsidy for the Deutschlandticket
  • Workation option: Work at one of the 15 EU locations for up to three months per year
  • Summer and Christmas parties, team events and onboarding events
  • Internal and external training, eLearning platform with internal content, regular feedback/development meetings, welcome buddy program
  • City center location, good public transport connections, modern kitchen and recreation rooms as well as showers

We look forward to receiving your application

Do you have any questions or need more information? Do not hesitate to contact our recruiting team! We are happy to answer all of your questions about mgm and our recruiting process. Give us a call at +49 89 358 680-918 or write an e-mail to:

Small note to personnel service providers: We do not use external support and therefore kindly ask you to refrain from contact requests.

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